Privacy Protection

Bonas Privacy Policy — How We Keep Your Data Safe

Your privacy is our top priority at Bonas. Read this Privacy Policy to learn what data we collect, why we collect it, and how we keep your personal information secure.

Last Updated: January 1, 2026
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256-bit
SSL Encryption
0
Selling Data to Third Parties
24/7
Security Monitoring
500,000+
Members Protected

This Privacy Policy applies to all members using the bonas website and app. By using the platform, you agree to this policy. If you have any questions, support@bonas.clickto get in touch.

1

What Data We Collect

Bonas collects certain information to improve our services and ensure a safe experience. We only collect what is genuinely necessary.

Information collected at registration:

  • Identity Information: Full name, date of birth, nationality.
  • Contact information: Mobile number, email address, and residential address.
  • Identity Verification Documents: Copy of national ID or passport (part of the KYC process).
  • Payment information: Mobile Pay, Nagad, or Rocket number — but no full bank account details.

Data collected automatically while using the platform:

  • IP address and device ID.
  • Browser type and operating system.
  • Login time, session duration, and page visit history.
  • Bet history and transaction records.
  • Cookie and local storage data.

We never collect additional data without your consent. Every piece of information we gather has a clear purpose, detailed below.

2

How We Use Your Information

Bonas uses your information only for specific, legitimate purposes. The table below clearly outlines how each type of information is used.

Data Type Purpose of Use Legal Basis
Identity & Contact Information Account creation, KYC verification, and support services Contractual Necessity
Payment Information Deposit & Withdrawal Processing Contractual Necessity
Device & IP Information Fraud prevention and security monitoring Legitimate Interest
Bet and transaction history Account statements, dispute resolution Legal Obligation
Browsing behavior Service improvement and personalized experience Consent
Email & Mobile Promotional Messages (Opt-Out Available) Consent

Bonas never sells or rents your information to third parties for commercial advertising.

3

Who Your Data Is Shared With

Bonas is committed to your privacy. However, in certain specific circumstances, limited data may need to be shared with designated parties.

Data is shared only:

  • Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket — solely to process transactions. They are not permitted to use your data for any other purpose.
  • Identity Verification Services: With licensed verification agencies to complete the KYC process.
  • Law Enforcement Agencies: When required by a court order or legal obligation — in which case only the minimum necessary data is disclosed.
  • Anti-Money Laundering (AML) agencies: Mandatory reporting to regulatory authorities to prevent suspicious financial activity.
  • Technology service providers: Server hosting and cybersecurity — covered under strict confidentiality agreements.

Your data is not shared with any third parties beyond the cases listed above. Every sharing activity is logged and audited.

4

Cookie Policy

The Bonas website uses cookies to enhance your experience. Cookies are small data files stored in your browser.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure platform security. These cannot be disabled.
  • Performance Cookies: Anonymous data is collected to understand which pages on the site are most frequently visited.
  • Functional Cookies: Remembers your language preference, display settings, and other preferences.
  • Marketing Cookies: To show you relevant offers based on your interests — only with your consent.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

5

How Long We Retain Your Data

Bonas does not retain your data longer than necessary. Retention periods are determined by the type of information and applicable legal requirements.

Data Type Retention Period
Account Information (Active) For as long as your account remains active
Identity data after account closure 5 years (legal obligation)
Transaction records 7 years (financial regulatory requirements)
KYC Documents 5 years after account closure
Cookies & Session Data 30 days to 1 year (depending on cookie type)
Marketing Preferences Until opt-out

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

6

Your Privacy Rights

As a bonas member, you hold several rights over your own data. To exercise these rights, please contact our support team.

  • Right to Know: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You may request the deletion of your data, subject to meeting specific conditions.
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
  • Right to Portability: You can request your data in a machine-readable format.
  • Marketing Opt-Out: You can stop receiving promotional messages at any time.

Certain rights may not apply in full due to legal obligations. For example, transaction records must be retained for 7 years under financial regulations.

7

Our Security Measures

Bonas uses industry-leading security technology to protect your data. Our security framework is multi-layered and active around the clock.

  • 256-bit SSL/TLS Encryption: All data transfers on the site are encrypted. No one can intercept or read your information in transit.
  • Two-Factor Authentication (2FA): An additional verification layer when signing in to your account.
  • Data Encryption (At Rest): Data stored on our servers is also protected with AES-256 encryption.
  • Real-Time Fraud Detection: Suspicious logins and transactions are automatically detected and blocked.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Limited Access Policy: Only authorized Bonas staff may access specific data.

In the event of a data breach, we immediately notify affected members via SMS and email, and report to the relevant authorities within 72 hours.

8

Privacy of Minors

Bonas strictly prohibits registration by anyone under the age of 18. We never knowingly collect data from minors.

  • Date of birth is verified at the time of registration.
  • Age verification is mandatory as part of the KYC process.
  • If a member is found to be a minor, all their data is immediately deleted and the account is closed.
  • If parents have concerns support@bonas.clickto report.
9

Privacy Policy Updates

Bonas may update this Privacy Policy as needed. When changes are made:

  • An updated version with a new date will be published on this page.
  • For significant changes, a notice will be sent to your registered email and via SMS.
  • If no objection is raised within 14 days of the updated policy being published, consent will be considered given.
  • Previous versions of this policy are retained and can be made available upon request.
10

Contact Us

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us.

  • Email: support@bonas.click
  • Live Chat: Available 24/7 on the website
  • Response Time: Typically within 5 minutes to 24 hours

We are required to respond to any data request (access, correction, or deletion) within 30 days of receipt.

Why bonas Is Trustworthy

Our 6 Commitments to Protecting Your Privacy

At Bonas, your data isn't just safe — we take every measure to make sure it stays that way.

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Zero Data Selling Policy
bonas never sells your personal data to third parties. Your data belongs to you — that is our core principle.
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Military-Grade Encryption
All your data is stored and transferred using 256-bit AES encryption, making it virtually impossible for hackers to breach.
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Full Transparency
What data we hold, why we hold it, and who we share it with — it's all clearly stated in this policy. No hidden practices.
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Your Controls
You have the full right to view, correct, or request deletion of your data. Submit a request to our support team at any time.
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Instant Breach Notification
In the event of a security incident, we notify all affected members within 72 hours and take immediate action.
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Licensed & Regulated
Bonas is a licensed platform. We follow regulatory guidelines and uphold the highest standards of privacy.
Your Rights

What You Can Do to Protect Your Data

As a bonas member, you have full control over your personal data.

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Request to View Data

You may request a full copy of all information we hold about you. It will be provided within 30 days.

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Data Correction

If any details such as your name, address, or other information are incorrect, you may request a correction.

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Data Deletion

Once your account is closed, you can request deletion of your data, provided there are no legal obligations requiring us to retain it.

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Data Portability

You can request to download your data in JSON or CSV format.

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Marketing Opt-Out

You can opt out of promotional emails and SMS at any time from your account settings.

Restrict Processing

You may request that the processing of your data be temporarily paused for a specific reason.

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Play Safe, Enjoy with Peace of Mind

Your data is fully protected at Bonas. Register now and experience Bangladesh's most trusted gaming platform.

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