Your privacy is our top priority at Bonas. Read this Privacy Policy to learn what data we collect, why we collect it, and how we keep your personal information secure.
This Privacy Policy applies to all members using the bonas website and app. By using the platform, you agree to this policy. If you have any questions, support@bonas.clickto get in touch.
Bonas collects certain information to improve our services and ensure a safe experience. We only collect what is genuinely necessary.
We never collect additional data without your consent. Every piece of information we gather has a clear purpose, detailed below.
Bonas uses your information only for specific, legitimate purposes. The table below clearly outlines how each type of information is used.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity & Contact Information | Account creation, KYC verification, and support services | Contractual Necessity |
| Payment Information | Deposit & Withdrawal Processing | Contractual Necessity |
| Device & IP Information | Fraud prevention and security monitoring | Legitimate Interest |
| Bet and transaction history | Account statements, dispute resolution | Legal Obligation |
| Browsing behavior | Service improvement and personalized experience | Consent |
| Email & Mobile | Promotional Messages (Opt-Out Available) | Consent |
Bonas never sells or rents your information to third parties for commercial advertising.
Bonas is committed to your privacy. However, in certain specific circumstances, limited data may need to be shared with designated parties.
Your data is not shared with any third parties beyond the cases listed above. Every sharing activity is logged and audited.
The Bonas website uses cookies to enhance your experience. Cookies are small data files stored in your browser.
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.
Bonas does not retain your data longer than necessary. Retention periods are determined by the type of information and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as your account remains active |
| Identity data after account closure | 5 years (legal obligation) |
| Transaction records | 7 years (financial regulatory requirements) |
| KYC Documents | 5 years after account closure |
| Cookies & Session Data | 30 days to 1 year (depending on cookie type) |
| Marketing Preferences | Until opt-out |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
As a bonas member, you hold several rights over your own data. To exercise these rights, please contact our support team.
Certain rights may not apply in full due to legal obligations. For example, transaction records must be retained for 7 years under financial regulations.
Bonas uses industry-leading security technology to protect your data. Our security framework is multi-layered and active around the clock.
In the event of a data breach, we immediately notify affected members via SMS and email, and report to the relevant authorities within 72 hours.
Bonas strictly prohibits registration by anyone under the age of 18. We never knowingly collect data from minors.
Bonas may update this Privacy Policy as needed. When changes are made:
If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us.
We are required to respond to any data request (access, correction, or deletion) within 30 days of receipt.
At Bonas, your data isn't just safe — we take every measure to make sure it stays that way.
As a bonas member, you have full control over your personal data.
You may request a full copy of all information we hold about you. It will be provided within 30 days.
If any details such as your name, address, or other information are incorrect, you may request a correction.
Once your account is closed, you can request deletion of your data, provided there are no legal obligations requiring us to retain it.
You can request to download your data in JSON or CSV format.
You can opt out of promotional emails and SMS at any time from your account settings.
You may request that the processing of your data be temporarily paused for a specific reason.
Your data is fully protected at Bonas. Register now and experience Bangladesh's most trusted gaming platform.