Responsible Gaming

Bonas Responsible Gaming — Play Safe, Stay Within Your Limits

Bonas believes gaming should be a source of fun, not stress. We want you to always play responsibly — understanding your limits, considering your loved ones, and taking care of your mental wellbeing.

18+ Only Limit-Setting Features 24/7 Support
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18+
Age Restriction is Mandatory
24/7
Support Services
5 Minutes
Self-exclusion active
Free
All protection tools

Gaming is entertainment. It should never be seen as a source of income. If you feel gaming is having a negative impact on your life, seek help now — support@bonas.click

What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying yourself within your financial means, time limits, and emotional state. At bonas, we believe every player's gaming experience should be purely enjoyable — never a source of stress.

Online gaming is growing fast in Bangladesh, with millions of people playing on various platforms every day for entertainment. For a small number of players, however, this habit can develop into a problem. That's why bonas has been committed to building a culture of responsible gaming from day one.

Responsible gaming doesn't mean playing less. It means you Independently Deciding when to play, how much to play, and when to stop — that's what responsible gaming is all about.

Bonas offers a range of tools to help you stay in control — deposit limits, time limits, self-exclusion, and support services. Use them to manage your gaming habits on your own terms.

Recognize the signs of problem gaming

Most people don't realize when their gaming habits are becoming a problem. Watch out for these warning signs:

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Financial DifficultiesContinuing to play using borrowed money or by dipping into savings.
Losing Track of TimePlaying longer than you planned.
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Emotional DistressFeeling angry or depressed after a loss.
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Strain on family relationshipsHiding your gaming from family or friends.
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Chasing LossesPlacing more bets to try to recover money you've lost.
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Feeling uneasy when not gamingFeeling restless or anxious when you're not playing.

If one or more of the signs above apply to you, it may be a signal that you need help. The Bonas support team is always here for you.

10 Tips for Building Healthy Gaming Habits

Responsible gaming is a mindful habit. Follow these tips to keep gaming enjoyable at all times:

  1. Set a budget: Decide how much you're comfortable spending each week or month — and stick to it.
  2. Set a time limit: Decide the maximum number of hours you'll play per day and set an alarm.
  3. Don't bet on impulse: Avoid gaming when you're angry, upset, or under the influence of alcohol.
  4. Don't chase your losses: Stop when you lose — the idea that your next bet will win back your losses is a myth.
  5. Take a break: Take at least a 10-minute break every hour.
  6. Keep other hobbies too: Life isn't just about gaming — make time for family, friends, and hobbies too.
  7. Never assume a win is guaranteed: Gaming is entirely chance-based. There are no guaranteed wins.
  8. Use the limit tools: Keep Bonas's deposit and time limit features active.
  9. Let your family know: Letting someone close to you know about your gaming habits helps keep you accountable.
  10. Seek help when you need it: If something feels wrong, don't be embarrassed — just talk to our support team.

Bonas Responsible Gaming Tools

Bonas offers a range of powerful tools that you can activate anytime from your account settings. They're completely free and take effect instantly.

1. Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately, while increasing it requires a 24-hour waiting period.

2. Betting Limits

Set a limit on how much you can wager within a given period.

3. Session Time Limit

After a set time, it will automatically warn you or log you out.

4. Reality Check

A pop-up appears every hour summarizing how long you've been playing and how much you've won or lost.

5. Cooling-Off Period

Take a break from gaming for 1 day to 6 weeks. You won't be able to log in to your account during this period.

6. Self-Exclusion

Close your account for anywhere from 6 months to permanently. During self-exclusion, Bonas will not send you any marketing messages, and any attempt to open a new account will be blocked.

Minor Protection

The minimum age to participate on Bonas is 18. Protecting minors from gaming is one of our most important responsibilities.

  • Age verification is mandatory at registration.
  • Withdrawals on flagged accounts are not possible without KYC verification.
  • If children also use your device, always log out and never share your password.
  • Parental Controls for Your Child's Gaming Google Family Link Or use your device's parental control features.
  • If an underage user is detected, their account is closed immediately and all funds are returned.
🧩 Self-Assessment Quiz

Check the statements below that apply to you. This is not a medical assessment, but it can help you become more aware of your gaming habits.

I often end up spending more time or money than I planned.
I keep placing more bets to try to win back what I've lost.
Gaming has caused problems in my personal or professional life.
I hide how much I game from the people close to me.
I feel restless or irritable when I'm unable to play.
I've used borrowed money or dipped into my savings to fund my gaming.
🆘
Need help right now?

If you feel your gaming is getting out of control, don't wait — reach out to us right away.

support@bonas.click
Live Chat 24/7
Protection Tools
1
Set a Deposit Limit

Account → Settings → Set Limits

2
Session Time Limit

Set a Daily Time Limit for Gaming

3
Cooling-Off Break

Take a Break from 1 Day to 6 Weeks

4
Self-Exclusion

Take an Extended Break or Close Your Account Permanently

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18+ Only

You must be at least 18 years old to participate on bonas. This platform is strictly not available to minors.

Remember
  • Gaming is for entertainment, not income
  • Only play with money you can afford to lose
  • Stick to Your Limits Even When You're on a Winning Streak
  • Make time for family
  • Seek Help If You're in Doubt
Our Commitment

What bonas Ensures for Responsible Gaming

We uphold 6 core commitments to protect every player.

🛡️
Multi-Layer Protection
Deposit limits, betting limits, session timers, and self-exclusion — all the tools you need to stay safe, in one place.
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24/7 Support
Our support team is available anytime and ready to listen. Reach out via live chat or email.
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Strict age verification
Age verification is mandatory during registration and the KYC process. Minors are strictly prohibited from using the platform.
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Transparent Information Display
Reality check pop-ups keep you informed of how long you've been playing and your current wins and losses.
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Marketing pause feature
Bonas will not send you any promotional messages while your self-exclusion or cooling-off period is active.
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Licensed & Regulated
Bonas is a licensed platform that operates in accordance with international responsible gaming standards.
Self-Exclusion Process

How to Activate Self-Exclusion

You can take a break from gaming within just a few minutes. The process is simple and takes effect immediately.

1
Log In to Your Account

Log in to bonas with your username and password.

2
Go to Settings

Click the profile icon in the top right corner and select "Account Settings".

3
Responsible Gaming Section

Click the "Responsible Gaming" tab and select the "Self-Exclusion" option.

4
Set a duration

Choose from 6 months, 1 year, 5 years, or permanent exclusion — whichever works for you.

5
Confirm

Confirm via email or SMS verification. Self-exclusion will take effect immediately.

Set Limits

Take control of your own gaming limits

Bonas's limit-setting tools help you stay within your budget and time boundaries at all times.

💰
Deposit Limit
Set a daily, weekly, or monthly maximum deposit amount. Limits can be reduced instantly; increases take 24 hours to apply.
Instant effect
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Betting Limits
Set a maximum stake per bet and a total betting amount.
Flexible controls
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Session Limits
Set a daily limit on how long you can play. You'll receive an automatic alert when your time is up.
Automated Alerts
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Cooling-Off
Temporarily suspend your account for 1 day to 6 weeks.
Break feature
FAQs

Responsible Gaming FAQ

Find answers to the most frequently asked questions right here.

Self-exclusion cannot be lifted before the set period ends. Once it expires, contact our support team if you'd like to resume playing — a cooling-off period will apply.

Lowering your deposit limit takes effect immediately. However, requests to increase your limit require a 24-hour waiting period. This delay is intentional — giving you time to reconsider your decision.

Any existing balance in your account remains protected while self-exclusion is active. Once the period ends and your account is reactivated, your balance will be returned. To withdraw early, please contact our support team.

No — for security reasons, only the account holder can change their own limits. That said, if a family member has concerns, they're welcome to contact our support team and we'll take the appropriate steps.

bonas's support team can provide initial assistance. For professional counseling, please reach out to your local mental health center or consult a doctor. We're here for you, every step of the way.
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Play Responsibly, Play Enjoyably

Gaming on bonas is about more than winning — it's a safe, transparent, and enjoyable experience. Sign up today and play with peace of mind using our protection tools.

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